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Total Children Supported
5M+

We take responsibility for using our resources efficiently and achieving measurable results.

We are accountable to our supporters, partners, people, and most of all, the children and communities with whom we work.

Approach to Accountability

We continually strive to improve. Accountability means we take responsibility for using our resources efficiently and achieving measurable results. It also means we must answer to our supporters, donors, partners and, most of all, to children.

At Heartfelt Foundation we understand that to become a more accountable and transparent organisation, first we must openly and transparently share information about our activities.

Child Safeguarding

We do everything we can to ensure children’s experience of our organisation is, before a positive and supportive experience, one that is completely free from any form of exploitation or abuse, and that children feel respected and safe.


Anyone representing our organisation must declare they have read, understood and will adhere to our child safeguarding policy at all times, both in their private and professional lives, to ensure the highest standards of behaviour towards children, young people and their families.


Accountability to children and
communities affected by disasters

As part of our commitment to collaboration and continuous improvement, we played an active role in the development of the Core Humanitarian Standard on Quality and Accountability (CHS) which was launched by the CHS Alliance in December 2014.


Bringing together more than two decades of experience in quality, accountability and people management, the CHS Alliance forms one of the largest and most influential networks of organisations committed to improving humanitarian responses through the application of a universal core humanitarian standard.


Accountability to our supporters

Our supporters are critical to our success. In recent years we have been able to deliver real change on a bigger scale than ever before, but only because of the generosity of our supporters. Without you we simply wouldn't be able to help children at home or abroad.


That's why we're committed to being fully transparent and accountable to you and sharing information with you that is tailored to your interests.